A doctor in the palm of your hand
At HCF, we know it can be hard to manage your health in a convenient way. Our partnership with GP2U, an online video GP service, makes it easier for you to access telehealth services.
As part of recent healthcare changes, Medicare is limiting who can get bulk-billed GP telehealth sessions. If you're an HCF member and Medicare doesn't cover you for bulk-billed GP2U consultations, we will*.
If you're not eligible for Medicare we may be able to give you free^ access to online GP2U consultations for a limited time. See hcf.com.au/gp2u for offer end date.
To find out more call GP2U on 1300 472 866.
FAST AND CONVENIENT ONLINE GP CONSULTS
Access fast, convenient and reliable healthcare from the comfort of your home through our partnership with GP2U.
With GP2U, you can book a secure, online GP consult at a time and place that suits you for services like general health queries, including medical certificates, prescriptions, referrals and support managing chronic health conditions like diabetes and high blood pressure.
HCF members* with health cover can access a standard GP consultation (up to 10 minutes) for a fee of $50.
Free GP consults for rural and remote members
We know how important access to essential healthcare is for those living in regional Australia. That’s why we're expanding our partnership with GP2U to offer rural and remote members^ with hospital and/or extras cover access to a free annual 15-minute online GP consult.
Appointments are available 7 days a week from 7am to 10pm, (AEST/AEDT). For help, call 1300 472 866 and press #3 for HCF members.
WHY USE GP2U?
- Convenient and private: Connect securely to a GP2U doctor from any device that has internet at a time and place that suits you.
- Fast, easy access: Remove travel-time to and from the surgery.
- You’re too far from a doctor: Online consultations offer rural and remote communities a faster and more convenient way to access essential GP services.
- You're looking for general health support: GP2U doctors offer a full range of health support from general health concerns or queries, managing of chronic conditions to issuing prescriptions, referrals and providing medical certificates.
important information
*Some members may be eligible for Medicare benefits for a telehealth consultation with GP2U, in which case GP2U will bulk-bill those members. For mental health services, you will need a mental healthcare plan from your GP to access support. For all other services, HCF will pay the GP2U consultation fee for a limited time. See hcf.com.au/gp2u
^We'll only pay for GP2U consultations for HCF members who are not eligible for GP2U's bulk-billed telehealth consultations through Medicare. You may also be able to access bulk-billed online GP services with your current GP.
* Must have HCF hospital and/or extras cover. Excludes Accident Only, Ambulance Only and Overseas Visitors Health Cover. Eligible members under 16 years old may need to have a parent or guardian present.
^ Available to members with HCF hospital and/or extras cover, who live in a non-metropolitan MMM2-MMM7 classified postcode. Excludes Accident Only, Ambulance Only and Overseas Visitors Health Cover. Eligible members under 16 years old may need to have a parent or guardian present. If you have any questions about this eligibility criteria, please email wellbeing@hcf.com.au
