Travelling the world is one of life’s greatest joys
Jetting or cruising off on your next adventure should be easy and enjoyable. Travel insurance can help minimise the cost if something goes wrong. That’s why we work with one of Australia’s leading travel insurance and emergency medical assistance providers, Allianz Global Assistance. They’re available 24/7 while you’re overseas to help you through any sticky situations.
24/7 emergency assistance
Travel overseas with the knowledge that there are Australian-based nurses and call centre staff available 24/7 to help you when you need it.
Simple and easy claims process
If something happens while you’re away, don’t let it ruin your holiday. Making a claim is straight forward, so you don’t have to spend too much time on paperwork.
Choose from travel insurance options for all budgets, singles or families, frequent travellers or single trippers, overseas or Australian holidays.
Plus other great features and benefits:
- Cover for overseas emergency medical and hospital expenses*
- Cover for loss of luggage and travel delays*
- Cover for theft of luggage,* cash, and credit cards*
- Loss of income included in Comprehensive and Multi-trip plans*
- Optional Snow, Cruise, and Adventure cover*
How to make a claim
IF YOU PURCHASED A POLICY ON OR AFTER 19 JANUARY 2019
- Over the phone
Call Allianz Global Assistance for 24 hour emergency assistance on:
+61 7 3305 7499 (reverse charge from overseas)
1800 010 075 (within Australia)
- Online – any time
For a fast and easy way to claim, you can submit online at www.travelclaims.com.au
IF YOU PURCHASED A POLICY PRIOR TO 19 JANUARY 2019
Download the claim form and submit your claim, with supporting documents, online 24 hours a day / 7 days a week.
Download a claim form and send the completed form and your supporting documents to: PO Box 12090, Melbourne, VIC 8006.
- By Phone
Contact QBE on 1300 555 017 (or +61 3 8523 2777 if you’re overseas)
HCF Travel Insurance Product Disclosure Statement
HCF Travel Insurance Financial Services Guide
* Terms, conditions, limits and exclusions apply. Sub-limits apply to particular kinds of losses or claims. You do not have cover under certain sections while travelling in Australia. Please refer to the Product Disclosure Statement for full details.
Travel insurance is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz). The Hospitals Contribution Fund of Australia Ltd ABN 68 000 026 746 AFSL 241414 (HCF) arranges this insurance as agent for Allianz. Terms, conditions, limits and exclusions apply. Neither HCF nor any of its other related companies guarantee the benefits payable under the insurance. Any advice contained in this website is general advice only and does not take into account your objectives, financial position or needs (‘your circumstances’). Before making a decision to purchase or continue to hold this cover, please consider whether any advice is appropriate for your circumstances, as well as the relevant Product Disclosure Statement and Financial Services Guide. Allianz and/or Allianz Global Assistance do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. Where any advice is provided by HCF or its representatives, it is provided on behalf of HCF and not on behalf of the insurer Allianz or its agent Allianz Global Assistance. Allianz and/or Allianz Global Assistance are not responsible for any such advice. If you purchase a policy, we receive a commission which is a percentage of your premium – ask us for more details before we provide you with any services on this product.
^ 20% discount is the total discount on offer for the product, based on standard premium rates. It applies automatically to premiums for all plans, including policy add-ons. Cannot be used in conjunction with or in addition to any other discounts. No additional discount will be provided to Members who already receive a Member discount. Please contact us for more information.