MANAGE YOUR MEMBERSHIP
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CLAIMS
Track or make a claim, check your extras limits, or follow our how-to guides.
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COVER
Manage your cover easily with just a few taps or clicks.
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ACCOUNT
Set up a direct debit, pay your premium, or order a new membership card.
Update contact details
Make a payment
Update payment details
GET IN TOUCH
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AUSTRALIAN RESIDENTS
General enquiries
Make a payment
Mon-Fri : 8am-8pm (AEST/AEDT)
Sat: 9am-1pm (AEST/AEDT)
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OVERSEAS VISITORS
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HCF DENTAL AND EYECARE CENTRES
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VISIT A BRANCH
Find your nearest HCF
GOT SOMETHING TO SAY?
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FEEDBACK & COMPLAINTS
We'd love to hear what you think. Let's see what we're doing right and what we can do even better.
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MAIL US
Prefer to put pen to paper? Write to tell us what's on your mind.
Write to us
The Hospitals Contribution Fund of Australia Ltd.
GPO Box 4242, Sydney, NSW 2001
Contact us
Call us
Mon-Fri: 8am-8pm (AEST)
Sat: 9am-5pm (AEST)
HCF locations
We have one of the largest branch networks in NSW and the ACT.
Mail us
The Hospitals Contribution Fund of Australia Ltd
GPO BOX 4242
Sydney, NSW 2001
FAQs
Have a question? Check our Frequently Asked Questions
MEDIA CONTACTS
Email us
Have a complaint?
If there's a problem with your membership, please contact us directly so we can work to resolve it as quickly as possible.
For guidance on how to make a complaint, our approach to handling your complaint and timeframes, you can read our Complaint Management Policy
If your complaint isn't dealt with satisfactorily, you can contact the relevant Ombudsman – independent bodies formed to help resolve complaints and provide advice and information.
